Hi. Wow. Ninety five dollars an hour? Are they smoking crack? Or, do they feel the need to add a few inches to their golden pedestal and require the funds to complete such a project. Most dealers at least offer a limited amount of free or reasonably priced tech support to their customers, especially when you buy a product that costs over a couple grand. Ninety five dollars an hour. I'd like to see the qualifications of every single person on their tech support team. Sorry to rant but I hate seeing peple getting taken advantage of. Please write me off list with the name of the company so I can be sure not to give them any business. Thanks, Cameron. From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of Greg Brayton Sent: Friday, March 04, 2011 8:39 AM To: ddots-l@xxxxxxxxxxxxx Subject: [ddots-l] Motif info Is anyone on the list currently subscribed to the motif access list. I'd like to subscribe to that. I'm looking also to have a phone chat with anyone who could help me get started with sequencing. The folks who sold it to me need 95 dollars per hour for tech support, and they reccomend that I record the session, which of course is the right idea. I'm gonna get set up soon to do that but in the mean time I was hoping to just talk a few basics with someone if someone might have the time.