[ddots-l] Re: JAWS Crashing
- From: "Matthew McLaren" <mattymc2@xxxxxxxxxx>
- To: <ddots-l@xxxxxxxxxxxxx>
- Date: Mon, 9 Oct 2006 22:52:09 +1000
Hi.
I use window-eyes in conjunction with jaws and i must say that the technical
support for windoweyes is fantastic. I have a response within 24 hours and they
are always keen to help out as much as they can. They actually take your
criticisms and suggestions into account and add features in future versions.
The so-called small number of blind users of sonar have already got gw micro to
incorporate basic support for sonar. It is limited but it says something for
the company, that they are willing to try. If more people request better
support for sonar through gw micro i am sure they will incorporate it into
future versions.
Being a smaller company they rely on their customer's feedback and this is how
freedom scientific should be and they are unfortunately not.
Ok I've had my rant, its late and i felt like speaking up lol
matt
----- Original Message -----
From: Sean A. Cummins
To: ddots-l@xxxxxxxxxxxxx
Cc: MIDI-Mag
Sent: Monday, October 09, 2006 10:10 PM
Subject: [ddots-l] Re: JAWS Crashing
Dear Omar,
I have found that JAWS 6.20.65 has proven to be the most reliable version of
JAWS that can be used with Sonar scripts and Sonar.
I have spoken with several people at Freedom Scientific over the last 6
months, including Eric Damory, and the basic attitude is that the number of
people using JAWS for music is so small, that it doesn't warrant their full
attention.
Just imagine if the auto industry took this posture with regard to their
vehicles loosing wheels! Would they say something like, "The number of
customers using our vehicles for ambulances is so small, that it doesn't
really matter!"? Addressing the wheels falling off vehicles obviously benefits
everyone that uses the vehicle! Taking care of all customers is just plane
smart business sense. Not only will it keep your current clients happy, but
will inevitably sustained good customer relation in all that a company may sell
or do.
This I know for sure, that once there is an alternative screen reading
package to JAWS, there will be such a mass exodus from JAWS that it will make
Freedom Scientifics' heads spin!
I personally know of developers that are working diligently to one day
produce a compatible product for JAWS for a fraction of the current price, if
not completely free! The prevailing attitude of many is still "OH-YEAH!
They'll never catch up to us! That's what the turtle said to the hare, before
he went to sleep overly confident in his performance as well!, Remember, that
was just before loosing the race!
Take Care,
Sean A. Cummins
----- Original Message -----
From: Omar Binno
To: ddots-l@xxxxxxxxxxxxx
Sent: Sunday, October 08, 2006 6:45 PM
Subject: [ddots-l] JAWS Crashing
Hello:
I'm sometimes encountering JAWS crashing on my computer in the middle of
random tasks and applications. In fact, the entire soundcard that JAWS is
running on seems to crash. Does anybody have any suggestions? I have a pentium
3.2 gig processor, and 2 gigs of ram.
Thanks.
Omar Binno
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