[ddots-l] Fw: U s b keypad

  • From: "Ramy Moustafa" <moshtaqlealganna@xxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Fri, 2 Oct 2009 21:51:59 +0200

here is the response that i got from freedom scientific.

----- Original Message ----- From: "Freedom Scientific Technical Support" <spt@xxxxxxxxxxxxxxxxxxxxx>
To: <flutelover@xxxxxxxx>
Sent: Friday, October 02, 2009 8:34 PM
Subject: RE: U s b keypad


Dear Ramy

Thank you for contacting Freedom Scientific Support.

I'm sorry to hear about the difficulties you're having finding an extended numpad. The problem is that different manufacturers use different key mapping for these extended numpads. Unfortunately, the result is that some programs and screen readers that rely on interpreting the key maps are not going to always function correctly with these different types of devices.

The possible good news is that we've received reports from users about a specific external numpad that works great with JAWS. The link below will take you to the buy.com website where you can get more information about this numpad if it still exists.

http://www.buy.com/retail/product.asp?sku=10249594&loc=101&sp=1

I sincerely hope this helps.

If you have any additional questions, please don't hesitate to contact us.

Thank you for choosing Freedom Scientific!

If replying to this message, Be sure to include all previous correspondence pertaining to this issue so that we might more quickly assist you.

Regards,
Grant Downey
Technical Support Specialist
Freedom Scientific
Phone support: 727 803 8600, option #2
E-mail Support: support@xxxxxxxxxxxxxxxxxxxxx
Visit our website at:
http://www.freedomscientific.com

Our Mission
To develop, manufacture and market innovative technology-based products
and services that those with vision impairments and learning
disabilities use to change their world.

-----Original Message-----
From: Ramy Moustafa [mailto:flutelover@xxxxxxxx]
Sent: Friday, October 02, 2009 11:46 AM
To: Info
Subject: U s b keypad

hi dear:

if u please, , i need to use a u s b keypad with my laptop, but i knew that
not all keypads well work with jaws,
and , i went to radio shak today, and i found  2 kinds, i home, and micro
enovation.
i can try the i home with my laptop,
the keypad is working ok,
but if i turn  the numlock off, jaws can't say any number, when i hit any
number, jaws just say "num lock off, num lock off"

i asked them if i can try the micro enovation but the salesman told me that
its backed, and he well not be able to  unback it,
so, i need u to tell me, if this micro enovation well work well with jaws,
or what  kind of u s b keypads should i buy?

Any help well be highly Abbreciated.
Cheers
Ramy Moustafa


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