[dbaust] Victoria: Taxi Industry Inquiry draft report and recommendations released

From: "Di Hartman" <diandjon@xxxxxxxxxxxxxxx>
To: <dbaust@xxxxxxxxxxxxx>
Date: Fri, 1 Jun 2012 10:53:59 +1000
From Prof. Alan Felss.
Chair of taxi industry enquiring



Hello

Early last year, I was appointed by the Victorian Government to chair an
inquiry into Victoria's taxi and hire car industry. The inquiry received
many submissions and received significant input from the community and
taxi industry participants. Thank you to the many people who had input
into the inquiry to date.

Today I released the Taxi Industry Inquiry's draft report titled
Customers First: Service, Safety, Choice. The draft report sets out a
detailed examination of the taxi and hire car industry and proposes a
set of draft reforms that will set the taxi industry in a new direction.


The report focuses on three key areas: increase and improve supply,
restore trust and confidence and boost demand.

Draft recommendations include

*       Better qualified and paid drivers by improvements to entry and
training, including an independent Greater Melbourne Knowledge exam, and
improving their remuneration through cost neutral changes to the fare
structure and paying drivers 60 per cent of the fare box.=20
*       More responsibility on industry for performance for all service
providers, including clear obligations placed on networks. At present
networks are not responsible if a driver fails to show up for a booking.
In future this will be the responsibility of the network.

*       Relaxing licensing restrictions by making taxi and hire car
licences available at any time to approved applicants for a set price.

*       Better services for people with a disability including a central
booking service for wheelchair taxis in Greater Melbourne and expansion
of the MPTP for older people no longer able to drive.

*       Safety measures that work, including better late night transport
arrangements with more vehicles and better and more ranks.

*       Reducing the 10 per cent card payment fee charged to consumers
by bringing this fee under regulation as part of taxi fares.

*       Removing anti-competitive constraints and allowing services to
innovate with more competition between taxi networks and between taxis
and hire cars, and by removing regulation that prevents taxis from doing
more flexible work.

*       A more effective, independent future regulator that is better
informed, has more flexible powers and is focussed on outcomes.

You are invited to provide comment on Customers First: Service, Safety,
Choice as part of the inquiry public consultation process. The inquiry
will accept submissions until Friday, 13 July 2012. From now until
Friday 13 July, we will continue to consult and gather the information,
working towards our final report later in the year.

You can find out more about the draft report and how to make a
submission by visiting the inquiry's website at
www.taxiindustryinquiry.vic.gov.au

http://www.taxiindustryinquiry.vic.gov.au

 . You can also join the
conversations on Facebook http://www.facebook.com/taxiindustryinquiry

and Twitter http://www.twitter.com/taxiinquiry

 .

Professor Allan Fels AO

Chair, Taxi Industry Inquiry

Want to know more about the Inquiry?

Follow us on Twitter: http://www.twitter.com/taxiinquiry

<http://www.twitter.com/taxiinquiry>=20
Visit us on Facebook: http://www.facebook.com/TaxiIndustryInquiry
http://www.facebook.com/TaxiIndustryInquiry

Check out our YouTube: http://www.youtube.com/taxiinquiry

http://www.youtube.com/taxiinquiry

See our website: http://www.taxiindustryinquiry.vic.gov.au

http://www.taxiindustryinquiry.vic.gov.au

....................................................
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[dbaust] Victoria: Taxi Industry Inquiry draft report and recommendations released

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