[dbaust] South Australia - Utilities Literacy - Understanding energy and water.
- From: Erika Webb <erikaweb@xxxxxxxxxxxx>
- To: VI List SA <savi-people@xxxxxxxxxxxxxxx>, BCA-L <bca-l@xxxxxxxxxxxxxxxxxx>, Women's List BCA <bca-womentalk-australia@xxxxxxxxxxxxx>, List Aust DeafBlind <dbaust@xxxxxxxxxxxxx>
- Date: Thu, 19 Feb 2015 02:45:09 +0000 (UTC)
Utilities Literacy - Understanding energy and water.Building skills in the
community.
Assistance for individuals.For individuals or families experiencing difficulty
with utilities bills, no matter howsimple or complex the situation.
Case management support is deliveredby qualified financial counsellors who:•
provide advocacy services• negotiate with creditors• explain and provide
information in a way that will increasea client’s ability to manage their
financial situation.
Most importantly, this service will keep clients informed, supported and in
control of decisionmaking processes.
TO MAKE AN APPOINTMENT OR FIND OUT MORcall the Utilities LiteracyHelpline on
1800 722 363 or email<fcsupport@xxxxxxxxxxxxxxxxxxxxx>This service is provided
by The Salvation ArmyMonday to Thursday 9.30am - 8pm and Friday 9.30am - 4.30pm
(except Public Holidays).
Information Sessions for the Public.Utilities Literacy Information Sessions
provide valuable information on services available to assist manage household
utilities.Topics that may be covered include: energy contracts, energy and
water bills, running costs for appliances, and who to contact if xeperiencing
financial difficulty.
The sessions also provide an opportunity to seek information froma variety of
services and organisations such as:• Financial Counsellors• Energy retailers•
SA Water• Energy Advisory Service• Energy & Water Ombudsman SA.
TO FIND OUT MORE, CONTACT:Adelaide area– Uniting Communities on 8202 5180
oremail utilitiesliteracy@unitingcommunities.orgRegional SA– UnitingCare Wesley
Country SA on7628 3122, email
<utilities.literacy@xxxxxxxxxxxxx>www.ucwcsa.org.au or facebook.com/UCWCSA
Training for Community Workers.The Utilities Literacy team at UCWB delivers
free training to community sector workers and volunteers to build their skills
andknowledge of utility debt and usage.
Content includes:• energy and water in South Australia• reading meters and
bills• using energy and water efficiently• getting a better deal from
retailers• concessions, complaints and hardship• sharing these skills in your
community.
This 2-day training will help you to help clients experiencing financial
hardship.
Courses are held throughout South Australia.
TO REGISTER YOUR INTEREST to either hosttraining in your area or participate in
a course,contact the Utilities Literacy team on 8245 7175or email
<utilitiesliteracy@xxxxxxxxxxx>
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- » [dbaust] South Australia - Utilities Literacy - Understanding energy and water. - Erika Webb
