From: customer accessibility [mailto:customer.accessibility@xxxxxxxxxxxxxxxxxx]
Sent: Monday, 1 May 2017 1:10 PM
Subject: NEWS BULLETIN: Text messaging service
METRO TRAINS TEXTMESSAGING ASSISTANCE SERVICE – 0428 789 329 MetroTrains is
committed to continuously introducing options to ensure an accessiblejourney
for everyone. Customers with communication difficulty or disabilitywill now be
given another option for obtaining information through theintroduction of a
text messaging assistance service.
Theservice will be launched as a 3 month trial from 1 May and aims to
givecustomers access to information and assistance in a format that works for
them.
Theservice will be available only during Flinders Street InfoCentral staffed
hours (7am –7pm weekdays, 9am-5pm weekends and public holidays)
Theservice (accessed by texting 0428 789 329) should be used for general
enquiries relatedto Metro Trains and information on service changes.
In thecase of an emergency at the station or on the train, please seek
staffassistance in person or via the emergency button, or contact
emergencyservices.
Accessibility
Metro Trains
Noteozad
Thismessage is for the named person's use only. It may contain
confidential,proprietary or legally privileged formation. No confidentiality or
privilege iswaived or lost by any mistransmission. If you receive this message
in error,please immediately delete it and all copies of it from your system,
destroy anyhard copies of it and notify the sender. You must not, directly or
indirectly,use, disclose, distribute, print, or copy any part of this message
if you arenot the intended recipient. Metro Trains Melbourne Pty Ltd and any of
itssubsidiaries each reserve the right to monitor all e-mail
communicationsthrough its networks. Any views expressed in this message are
those of theindividual sender, except where the message states otherwise and
the sender isauthorized to state them to be the views of any such entity.
ThankYou.
