[CPAGeeks] Re: Just started getting ton of users reporting errors on axcess

  • From: "Jonathon Luken" <dmarc-noreply@xxxxxxxxxxxxx> ("JLuken")
  • To: "cpageeks@xxxxxxxxxxxxx" <cpageeks@xxxxxxxxxxxxx>
  • Date: Tue, 16 Aug 2022 14:17:35 +0000

I have users that are starting to be able to get back in but they had to kill 
the cch.commonuiframework process in task manager.

Jonathon C. Luken
Director of IT
phone: 412-281-8771<callto:412-281-8771>
cell: 412-440-8566<callto:412-440-8566>
fax: 412-281-7001<callto:412-281-7001>
<https://www.facebook.com/louisplungCPAs>[https://www.louisplung.com/wp-content/uploads/2021/01/facebook_icon.png]<https://www.facebook.com/louisplungCPAs>
   [https://www.louisplung.com/wp-content/uploads/2021/01/twitter_icon.png] ;
<https://twitter.com/LouisPlung_CPAs> <https://twitter.com/LouisPlung_CPAs>    
[https://www.louisplung.com/wp-content/uploads/2021/01/linkedin_icon.png] ;
<https://www.linkedin.com/company/louis-plung-&-company-llp/> 
<https://www.linkedin.com/company/1230056/>



<https://www.louisplung.com/>[https://www.louisplung.com/wp-content/uploads/2021/08/100_logo.png]
420 Ft. Duquesne Blvd., Ste. 1900
Pittsburgh, PA 15222<https://goo.gl/maps/z6gsmoKqHw12>
www.louisplung.com<http://www.louisplung.com/>



From: cpageeks-bounce@xxxxxxxxxxxxx <cpageeks-bounce@xxxxxxxxxxxxx> On Behalf 
Of Joe Stueve
Sent: Tuesday, August 16, 2022 10:16 AM
To: cpageeks@xxxxxxxxxxxxx
Subject: [CPAGeeks] Re: Just started getting ton of users reporting errors on 
axcess

We just started getting help desk tickets for Axcess. The error: Unknown 
Database Error.


On Tue, Aug 16, 2022 at 10:11 AM Jonathon Luken 
<dmarc-noreply@xxxxxxxxxxxxx<mailto:dmarc-noreply@xxxxxxxxxxxxx>> wrote:
Is anyone else getting them?
Jonathon C. Luken
Director of IT

phone: 412-281-8771<callto:412-281-8771>
cell: 412-440-8566<callto:412-440-8566>
fax: 412-281-7001<callto:412-281-7001>

[https://www.louisplung.com/wp-content/uploads/2021/01/facebook_icon.png]<https://www.facebook.com/louisplungCPAs>
   [https://www.louisplung.com/wp-content/uploads/2021/01/twitter_icon.png] ;
<https://twitter.com/LouisPlung_CPAs>    
[https://www.louisplung.com/wp-content/uploads/2021/01/linkedin_icon.png] ;
<https://www.linkedin.com/company/louis-plung-&-company-llp/>



[https://www.louisplung.com/wp-content/uploads/2021/08/100_logo.png]

420 Ft. Duquesne Blvd., Ste. 1900
Pittsburgh, PA 15222<https://goo.gl/maps/z6gsmoKqHw12>

www.louisplung.com<http://www.louisplung.com/>






--

Joe Stueve
IT User Support Supervisor

[https://www.dozllc.com/wp-content/uploads/2021/06/sigblocklogo.png]


jstueve@xxxxxxxxxx<mailto:jstueve@xxxxxxxxxx>

office

(317) 848-5700 x614

cell

(317) 645-7528

www.dozllc.com<https://www.dozllc.com>


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