[CPAGeeks] Re: Axcess Linked Documents Delay

From: "Michael W. Chesnutt" <mchesnutt@xxxxxxxxxx>
To: "cpageeks@xxxxxxxxxxxxx" <cpageeks@xxxxxxxxxxxxx>
Date: Sat, 20 Aug 2022 20:20:26 +0000

Axcess document linking came up here the other day, but I couldn't find exactly
what they were looking for.

Do you have any CCH KBs related to what you are doing to link? (sorry I can't
answer the issue).

Thank you,

Michael W. Chesnutt
IT Director
support@xxxxxxxxxx<mailto:support@xxxxxxxxxx>

Machen McChesney
1820 E. University Dr.
Auburn, AL 36830

334.887.7022: Office | 334.246.1354: Cell

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From: cpageeks-bounce@xxxxxxxxxxxxx <cpageeks-bounce@xxxxxxxxxxxxx> On Behalf
Of Dusty Frey
Sent: Friday, August 19, 2022 1:43 PM
To: cpageeks@xxxxxxxxxxxxx
Subject: [CPAGeeks] Axcess Linked Documents Delay

Please be aware that this message originated outside of Machen McChesney, LLP.
Please be careful when clicking on links and opening attachments.

Anyone else notice a huge delay in users being able to see linked documents in
Axcess? I've seen it take a full day or two before the user can see the linked
documents..tried various things, clearing axcess cache, etc but nothing
works..then by the time I hear back from CCH support with someone ready to
remote in it's been a few days so the user can now see them

Dusty Frey

HBL CPAs, P.C.
5470 E Broadway Blvd
Tucson, AZ 85711
P: 520.886.3181
F: 520.885.3699

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References:
- [CPAGeeks] Axcess Linked Documents Delay
  - From: Dusty Frey

Other related posts:

» [CPAGeeks] Axcess Linked Documents Delay- Dusty Frey
» [CPAGeeks] Re: Axcess Linked Documents Delay - Michael W. Chesnutt