I can to a degree. The part should be a clear strip that runs through a sensor on the back of the printhead is called an encoder strip. I checked the parts list on HP's site and they don't list all of the parts so I can't give you the part number or price but you can call Part Direct at 800-227-8164 and let them know that you have a HP Fax 920, or modelnumber C4649A and that you need the encoder strip for it. The price they'll give you should include free ground shipping and if you want expedited shipping it's $9.50 more. I don't have the service/parts manual as it's on cd-rom (p/n C6659-10101 - $40.00) and probably need to get it. It covers all of the Officejet 5xx, 6xx, 7xx and fax 9xx models and those are the only ones I need to get certified on yet in the entire printer line for warranty repair. -----Original Message----- From: computertalkshop-bounce@xxxxxxxxxxxxx [mailto:computertalkshop-bounce@xxxxxxxxxxxxx]On Behalf Of John Walsh Sent: Monday, February 26, 2001 4:55 AM To: cts Subject: [CTS] HP 920 FAX Hi List I need the part number of the strip that is used to locate the print head. There was a jam and it got broken when the jam was removed. It looks fragile dose it get broken often. I hope Russ can answer this John --------------------------------------------------------------------------- ----- Computer Talk Shop To un-subscribe, http://questforcertification.com/cts/unsubscribe.htm List HowTo: http://questforcertification.com/cts/faq To join Computer Talk Shop's off topic list, please goto: http://questforcertification.com/cts/other_cts_lists.htm --------------------------------------------------------------------------- ------ --------------------------------------------------------------------------- ----- Computer Talk Shop To un-subscribe, http://questforcertification.com/cts/unsubscribe.htm List HowTo: http://questforcertification.com/cts/faq To join Computer Talk Shop's off topic list, please goto: http://questforcertification.com/cts/other_cts_lists.htm --------------------------------------------------------------------------- ------