I appreciate all the opinions and information presented thus far on
this topic. Bottom line for me is client service and what I view as an
inherent conflict. First, how can one identify gaps in knowledge and
understanding unless one has had the benefit of attending at least a
basic training? Second, if the advocate for one client is "playing"
trainer to the advocate for the other client, isn't that an inherent
conflict? I think so.
Training certainly doesn't guarantee that the trainee will "get it."
However, it will provide the expectation of at least certain basic
behaviors in the process that one is exposed to with qualified,
experienced trainers. Geez . . . come to think of it . . . I hope that
isn't the next thing to "go."
