Soory to bring you bad news, but I think you will be sending the unit back.
This happened to me, and when I sent it back the motherboard needed replacing.
Steph
On 16/02/2017 9:57 am, Seyoon Choi <syc20099@xxxxxxxxx> wrote:
I get the message saying Starting Keysoft with spinning dot, and after few
seconds it freezes at this point. The unit does not respond and the top
portion of the device gets warm.
Hope this additional info helps
On Feb 15, 2017, at 5:55 PM, matthew dyer <ilovecountrymusic483@xxxxxxxxx>
wrote:
Hi,
When you say it is not booting up, Do you get the starting key soft message
on the display following spinning dot or what? If so, what happens after a
few minutes of this.
Matthew
On Feb 15, 2017, at 5:30 PM, Seyoon Choi <syc20099@xxxxxxxxx> wrote:
Hello folks,
So I got the BrailleNote Touch from an assistive tech loaner, something
like that that gives me an opportunity to try out various devices, and I
chose BrailleNote Touch. The one unit they got me was pretty new, really
enjoyed using it, and all the sudden it’s not booting up. I have not
tampered with internal SD card or anything, but the unit is stuck while
booting up. It’s more problematic for me because this is not my device
either.
Any solutions, help, or workarounds at this point would help.
Thanks,
Seyoon-------------------------------
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