So, here's the summary of what just happened to my BN. For some reason, whenever I tried to turn the speech off, it would only stay on speech on request. In order to correct this, I tried a soft reset. It goes through the normal process with the startup sound, however there was no braille and no speech and nothing I did would make it respond. So I tried a hard reset (holding the reset button down) and now the boot number only stays at 33. Is there any possible way I can fix this? ------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.