[BNU] Re: BrailleNote not downloading files

  • From: petras <zumbagecko@xxxxxxxxx>
  • To: marcusm318@xxxxxxxxx, lucysirianni@xxxxxxxxxxxxx, braillenote@xxxxxxxxxxxxx
  • Date: Sun, 12 Oct 2014 15:55:57 -0700

ySame problem here, did a normal reset and it helped

----- Original Message -----
From: Marcus L McCrae <marcusm318@xxxxxxxxx
To: lucysirianni@xxxxxxxxxxxxx, braillenote@xxxxxxxxxxxxx
Date sent: Sun, 12 Oct 2014 16:27:02 -0500
Subject: [BNU] Re: BrailleNote not downloading files


It depends what file formats you are downloading in.  Are you
getting a percentage when you start the download? If not try a
normal reset that should fix things right up.
Marcus L McCrae

----- Original Message -----
From: Lucy Sirianni <lucysirianni@xxxxxxxxxxxxx
To: braillenote@xxxxxxxxxxxxx
Date sent: Sun, 12 Oct 2014 14:20:11 -0700
Subject: [BNU] BrailleNote not downloading files

Hi all,

My BrailleNote (an Apex running the latest version of KeySoft)
seems to have stopped downloading files.  Occasionally I'll get
an error message (generally "The process cannot access the
file"), but most of the time the download proceeds normally but
no new files show up in the specified folder.  I've tried a
variety of files, in many formats and from many sites, and I've
tried downloading to the flash disk as well as to various
external drives.  Has anyone experienced this, and is there a
solution?

Thanks in advance for any advice!

Lucy
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BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware.
Website: www.braillenoteusers.info

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-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply 
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