I want to copy here, an email that I wrote about this issue on another list because I've been told that there are some Bookshare support people on this list. My issue is that Bookshare books that are more than approximately 350 megabytes, don't play in daisy audio format on my first generation Victor Reader Stream. The stream will say, "please wait" several times, but then the book will play in plain daisy format with Samantha, the Stream's synthetic voice. I can't understand Samantha well enough to listen to her reading a book. The latest book that I tried is 745 megabytes and the stream wouldn't play it at all. The stream was actually disrupted by it. Someone tried the book on the NLS DTBM and it did play in daisy audio on that device. The following was my response to various suggestions that people made as to how I could alter the structure of the book so that it would play on the stream. I don't understand why the technicians at Benetech can't communicate with Humanware and figure out a way to fix the problem so that the long books will play in daisy audio format on the first generation stream. I say this for the following reasons. When I bought my stream, I bought it with the expectation that I would be able to use it and would receive support for it, regardless of what other products Humanware chose to develop. Humanware should be responsible for the stream. I shouldn't have to buy a new, more expensive product with capabilities in which I'm not interested, just because it's on the market. Benetech has developed this really great daisy audio format which we should be able to play on all of the devices that have been developed for blind people to play books. If the format isn't working properly on one of the devices because of the size of the book, it should be the responsibility of the people who developed the format to figure out why. As a blind person, my interest is in reading books. I've learned how to download them and how to use the devices I own. But it shouldn't be my responsibility to play around with the structure of the book in order for it to play. Some people are really interested in technology and they enjoy doing that kind of thing. I just want to read books. Miriam ________________________________ To unsubscribe from this list, send a blank Email to bookshare-discuss-request@xxxxxxxxxxxxx Put the word 'unsubscribe' by itself in the Subject line. To get a list of available commands, put the word 'help' by itself in the subject line.