[bookshare-discuss] Strange issue when trying to download files

  • From: Larry Higgins <larry.b.higgins@xxxxxxxxx>
  • To: bookshare-discuss@xxxxxxxxxxxxx
  • Date: Sun, 15 Dec 2019 22:59:23 -0600

Hi Listers, And hope someone can enlighten me as to what might be going on with my book downloads, or my attempted downloads.


For the last few days, I have been unable to download more than one book per login. When trying to download my second or third book, I am taken to my history page where I am told that my download is in progress, and after a few minutes, I am told that my download has failed.


I just renewed my yearly subscription on December 2nd, so I really shouldn't be having any difficulty downloading books.


I have a download allowance of 300 books per month, though I never even come close to the limit, so I'm thinking this must be some kind of technical issue, and that others might be experiencing it as well, but I dunno.


Any ideas?


Sincerely,


Larry



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