[bookshare-discuss] Re: I am still having trouble
- From: "Robert Tweedy" <roberttweedy@xxxxxxx>
- To: <bookshare-discuss@xxxxxxxxxxxxx>
- Date: Wed, 19 Sep 2012 05:04:04 -0500
Make sure you do an alt/n to bring up the notification bar.
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From: "Eden Kizer" <eden420@xxxxxxxxxxx>
Sent: Tuesday, September 18, 2012 6:02 PM
To: <bookshare-discuss@xxxxxxxxxxxxx>
Subject: [bookshare-discuss] Re: I am still having trouble
On 9/18/2012 10:41 AM, Roger Loran Bailey wrote:
That is not your problem. I am using JAWS 13 with Windows 7 and I E 9
myself and they are downloading just fine. I am not sure I understand
your question though. Let me try to take a guess at what you mean. It is
necessary to convert these books into MP3 before they can be downloaded.
If they have just recently been converted for someone else then they
might be ready immediately. If they have not been converted, though,
depending on the book and the backlog of conversions to be made you might
have to wait a while. If that is the case then you will be notified by
email when they are ready and you can go to your download history page to
download them. If that is not the problem you are having then my other
guess is this. A lot of people who are used to Windows versions prior to
7 and Internet Explorer prior to 9 are having trouble understanding how
to use it to download. If you have successfully downloaded other books
using that set up then I am thinking that might not be the problem. But
if it is then after you click the download link just do an alt+S and the
download will begin. When it finishes you will be able to find your
download by going to the start menu and arrowing once to the right. Then
arrow down once to the icon labeled owner. Click that and then arrow to
the right until you find the icon labeled downloads and click that. Your
download should be there. There are more complicated instructions that
will allow you to download to specific folders and to do other things,
but I am giving you the simplest instructions to download using the
default settings. If I have not addressed your problem then ask again and
be more specific. For example, what says ready? Is it an email? Is it
your history page? Is it something else?
On 9/18/2012 9:09 AM, Eden Kizer wrote:
I am using JFW 13, and I am trying to download these files on mp3. I
also have a computer that came with Win Explorer 9. Is this the
problem, and can I do anything about it? I keep making selections, and
sometimes, it will download and other times it will just say ready.
Very frustrating.
Eden
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thanks, I will try this. I had not thought about the fact that they
are not already converted. What is longest you've known anyone to have to
wait.?
Eden
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