[bookshare-discuss] Re: FW: BOOKSHARE BUGS
- From: "John Glass" <John.G@xxxxxxxxxxxx>
- To: <bookshare-discuss@xxxxxxxxxxxxx>
- Date: Fri, 5 Oct 2007 14:47:19 -0700
Hi Jim,
Thank you for sending this message from Diane, I will contact her and see what
I can do to help.
John Glass
Customer Support Manager, Bookshare
Benetech
480 S. California Ave., Suite 201
Palo Alto, CA 94306-1609 USA
Phone: +1 650 644-3403
Fax: +1 650 475-1066
john.g@xxxxxxxxxxxx
www.benetech.org
The Benetech Initiative - Technology Serving Humanity
A Nonprofit Organization
-----Original Message-----
From: Jim O'Neill [mailto:jimoneill1@xxxxxxxxxxx]
Sent: Tuesday, October 02, 2007 8:12 PM
To: bookshare-discuss@xxxxxxxxxxxxx
Cc: dkelker@xxxxxxxxx
Subject: [bookshare-discuss] FW: BOOKSHARE BUGS
Hello,
I had a friend send this to me, in hopes that I could pass this along to any
one at book share that might be able to help her.
Please respond to the e-mail address below.
dkelker@xxxxxxxxx
Thanks for the help in advance,
Best Regards,
Jim
James J O'Neill
401 Hillside Avenue,
Jenkintown, PA, 19046
(215) 317-9877
jimoneill1@xxxxxxxxxxx
Skype Name: jimo54
-----Original Message-----
From: Diane Kelker [mailto:dkelker@xxxxxxxxx]
Sent: Saturday, February 10, 2007 2:11 PM
To: Jim O'neill
Subject: BOOKSHARE BUGS
Hello,
I am experiencing two very frustrating problems with BOOKSHARE:
1. Using the VN QT mPower, I can no longer unpack books by
entering the same case sensitive password which has worked
perfectly for nearly three years.
2. I can't subscribe to any of the BOOKSHARE email lists
directly from the web site links.
The first glitch began last night, and the second has been an
ongoing unresolved issue.
HUMANWARE categorically disclaims all responsibility for both
malfunctions, and both bugs occur in KEYSOFT 7.2 and 7.5. I am
eagerly awaiting all helpful responses!
Diane Kelker
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