If this isn't possible via my own doing, I'd prefer it if someone would take care of this for me.
thanks,----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, January 24, 2008 1:54 PM Subject: [bookport] Re: Problems with BookPort transfer and vista
You're welcome. If you don't hear anything in a week or two, just nag me about it again.Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307larry480@xxxxxxxxxxx 01/24/08 01:49PM >>>OK, I'll wait for you to figure it out. thanks Larry----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, January 24, 2008 1:21 PM Subject: [bookport] Re: Problems with BookPort transfer and vistaNo. They are separate. Book Port Transfer is what you use to transfer.Book Wizard Reader is a Daisy Reader. However, in order to transfer Daisy material, Book Port Transfer needs to get the information out of the Daisybook. And, it gets that from Book Wizard Reader.Usually, they do update simultaneously, however, there have been instanceswhere Book Wizard was not updated, so that's why it doesn't hurt to check it separately. However, I think your issue might be similar to another one we're working on. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307larry480@xxxxxxxxxxx 01/24/08 01:09PM >>>So Book Wizard is the same program as BookPort transfer? I went to three BP transfer options and clicked on update software. There were no updates available (anyway, it checks automatically for updates each time I open it).But do I need to specifically update Book Wizard aside fro BP Transfer? ifso, how?----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, January 24, 2008 12:07 PM Subject: [bookport] Re: Problems with BookPort transfer and vistaHi Larry:Yes, this would be a Book Wizard error, which is why I suggested updatingthe Book Wizard Reader program. We have also had other reports of a similar error with Vistan and we're looking into it. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307larry480@xxxxxxxxxxx 01/24/08 11:13AM >>>Is Book Wizard part of Book Port transfer? Because the error message comes in a box called "Book Wizard message" and it says "ERROR! Failed to create XML Document." But the document isn't XML, it's .opf (is that the right suffix for Daisy books?) Vista has been out for quite awhile and I can'timagine that if it's a Vista compatility problem no one has brought it upbefore me.----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, January 24, 2008 10:25 AM Subject: [bookport] Re: Problems with BookPort transfer and vistaHi Larry: Unfortunately, I don't have Vista here, so perhaps Keith will have something or another lister can tell you if they've been able to transfer any Daisy files from Book share, using Vista. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307I tried a few different files. Is there a Daisy file that you know workslarry480@xxxxxxxxxxx 01/24/08 10:15AM >>>that I can use to test my Bookport and transfer software?----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, January 24, 2008 9:32 AM Subject: [bookport] Re: Problems with BookPort transfer and vistaPossibly, or it could be those files. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307larry480@xxxxxxxxxxx 01/24/08 09:28AM >>>yes, only with Daisy books. I did check for updates -- none. Not with Web pages or txt books. Could it be a problem with Bookshare's unpack tool and Vista?----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, January 24, 2008 8:25 AM Subject: [bookport] Re: Problems with BookPort transfer and vistaHi: Are you getting this error when trying to send a Daisy Book? If so, you might want to go into Book Wizard Reader from your desktop and go to the Help menu and select the "Check For Updates" and see if there's an update available. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307larry480@xxxxxxxxxxx 01/23/08 07:02PM >>>addendum to the below. I get error message: ERROR! Failed to create XML Document.----- Original Message ----- From: Larry StevensTo: bookport@xxxxxxxxxxxxx Sent: Wednesday, January 23, 2008 6:55 PM Subject: Problems with BookPort transfer and vista Hi. I just upgraded to Vista. I can no longer transfer DAISY format files to bookport. I have been able to transfer HTML files. Any ideas? Thanks Larry