The most likely two possibilities are that your CompactFlash card is simply out of space or you have too many files in the root directory of the card. _____ From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Kent Keever Sent: Sunday, August 05, 2007 5:01 PM To: bookport Subject: [bookport] unknown message Hi. I had a problem with my BP Transport failing. It absolutely would not come up by plugging in the BP. I could bring it up manually and it would do nothing. All of this after successfully putting about a thousand books on my Bookport. I uninstalled BPT and then reinstalled it from the disc that came with my BP. Now plugging in the BP into the USB port it seems to come up fine, except that now my Bookport says Can't create, "h:\bp_doc.txt.ix access is denied." Does anyone know what this means. I beleive this has something to do with my BP trying to update the software. My BP is currently running version 2.0.0 BPT has the option of Okay or cancel. I pick okay. After waiting a couple of minutes the book that I have cued will come up and be successfully installed on my BP. Pamela or anyone does this ring a bell and do you know what this means? Thanks for your help. Kent