Hi Pamela and all, I have had this problem since I upgraded. Some of the book titles do not seem to have transferred to the bp. I just get silence when using the pound or star keys on my bp. When this happens I can get the titles by reading the first line of the book. These are books from Bookshare. I have tried deleting the book and retransferring it. I have also downloaded the book again from Bookshare with the same result. Does anyone have an answer? Thank you for your help. Kent