Have you tried removing the flash card from the unit, and doing a reset = without the flash card in the unit.=20 When you connect to the PC, in the BP folder area, does it say, "Book Port = not connected?" If so, you might try reformatting the Flash card, and = check your battery level.=20 Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> richcav@xxxxxxxxxxx 05/14/04 07:28PM >>> Hi all it seems for some reason when ever i connect book port to my pc i = hear a buzz sound that indicates that bp is not connected even though it = all ready is. This just started happening today using windows xp home = and jfw five. I also notice that after i disconnect i must perform a reset only started = happening today as well.