[bookport] Re: new user frustrations
- From: Chris G <chrisg@xxxxxxxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Mon, 08 Aug 2005 11:11:54 -0400
hi,
if you are trying to use two audible accounts on the bookport, i'm not
sure this can be done easily.
--
Chris G <chrisg@xxxxxxxxxxxxxxxx>
On Mon, 8 Aug 2005 08:10:06 -0700
"Dory" <doryfish@xxxxxxxxxxx> wrote:
D> Marion and I are sharing a book port. At this time, we are primarily
D> interested in audible.com books. He activated the bp on his computer with
D> no problem. He told me it would ask me for my user id and password. And
D> maybe it did, but if so, I did not hear it. I tried several times to send a
D> book, hoping I would get the activation menu. I did not. Finally, I
D> contacted audible.com and they managed to get me activated. They also
D> started the process of sending a book. I then sent the second part of the
D> book.
D>
D> Marion checked it out and started to play part 1 and it started to play. He
D> stopped it. When we settled down and wanted to read the book, we heard
D> something like appli. I will not bore you with all our trials and
D> tribulations but to say when you are new to something, you suspect the
D> worst. The book port did not function as we thought it should. Having gone
D> through the thing about being in the wrong folder earlier, we tried pressing
D> star+ zero.
D>
D> We even tried changing batteries thinking that was what was wrong. We
D> defaulted. We then got the original flash card and put it in and it played
D> and functioned just fine. We switched back to the 512 card and were able to
D> move to the book he had put on it and it played just fine.
D>
D> I then decided that perhaps since I had repeatedly tried to send a book when
D> not activated that somehow a code got in there so that the book would not
D> play. This morning, I deleted the book from both the book port and from
D> audible manager inbox. I downloaded the book from audible and transferred
D> it to the book port and all is well.
D>
D> I had read all I could find pertaining to audible.com in the manual and
D> could find nothing about such a code getting put into books when the user is
D> not yet activated.
D>
D> Also, in our attempts to try to get the bp to function right, I had tried
D> connecting and disconnectingthe the bp to and from the computer a few
D> times. At one point I thought I heard a message "fs" warning. I searched
D> the word warning in the manual and just saw the caution about removing a
D> flash card while reading.
D>
D> We have not yet had time to read the manual in its entirety but have tried
D> to read sections that we are immediately concerned with.
D>
D> If I am correct about a code getting inserted, I think this possibility
D> should be mentioned in the manual. I honestly began to think the bp was
D> defective. This process of trying to get that book to play was over an hour
D> in length with a great deal of frustration.
D> Dory
D> doryfish@xxxxxxxxxxx
D>
D>
D>
D>
2.21.04
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