Anne: Try to update the firmware again if the unit will let you. >>> achloe@xxxxxxxxxxxxx 04/09/06 02:42PM >>> I was trying to update the firmware, but before I did that, I was prompted to change the batteries and when I did that, I got the message "missing application" and the book port said that with every key I would press. I could use the reset command and it would say that it was read and them go back to the same "missing application" message. Anyone ever experience anything like this before. I have had this unit for over a year. Anne C. Boggs "The Renowned Crescent Street Princess!!"