Hi So glad you've got it sorted now. Hope you enjoy the bookport as much as most of us do. I think why your computer rebooted was because you also upgraded the bookport transfer software. So, you should be running the correct version of both firmware and software now. Regards Donna ----- Original Message ----- From: "Ed Thurston" <thurston@xxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, June 09, 2005 4:15 AM Subject: [bookport] Re: Upgrading the Book Port info needed from APHstaff Hello, I am now just getting up and running with book port after dealing with a problem with a conflict between the Book Port and my usb reader writer. I am happy to report that everything was sailing very smoothly along until I decided to update my Bookport this afternoon. I read up a bit and thought that I had a handle on the procedure and took off. I heard the message asking me if I wanted to update now and I clicked yes and the process was happily under way. Then, the installation stopped and asked if I wanted to reboot the computer now. I hadn't heard of this before and was a bit hesitant to click on the reboot, but knew of no other options, so went with it and clicked on yes to reboot. After the system had rebooted and I had entered my pass word and the desk top came up and joy of joys, I was back into the install program! I snatched up the bookport and pulled out the cable to the computer on the second or third announcement to do so and then I had to fumble getting my headphones on and think that I heard a chime sound but nothing else. I remembered reading that I was not to touch a key on the bookport and I just sat here ridgidly in my chair awaiting for something to happen. After around half an hour, I just couldn't stand it any longer and pressed the number 2 key and it read the folder name where I had left it. I was glad that it was still working but was very hesitant to press the a plus c combo of keys to see what version I was hearing. To my great joy, I heard, version 2.00 and some more numbers. but I was nearly hyper ventilating by this time! I assume that I am running the full blown version of 2.00 and not the beta version. I just haven't had time to try out any of the new features, but will give it a good road test tomorrow. Many thanks to all of you who offered helpful suggestions and support during the first week that I had this little jewel and do hope that I can repay the favor helping others down the road! Again many thanks and happy bookporting! Ed, -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.323 / Virus Database: 267.6.5 - Release Date: 07/06/2005 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.323 / Virus Database: 267.6.5 - Release Date: 07/06/2005