Bar: Some files will upset Microsoft Word to the point where it will do what you described. I don't know what it is about the files which causes this. For now, you might want to try sending non-Word files until we get some of your other problems figured out. >>> bcorner@xxxxxxxxxxxxxxx 02/18/05 06:30PM >>> I took my bookport to work and installed it on my Gateway lap top.. I was able to transfer files. but: (1) at first it said that bookport wasn't connected and did I want to save the files in the Queue (2) I said yes but it then went back to sending files. I could hear percentages in the background. (3) the files eventually were sent but Somehow Microsoft Word was opened (2003 version) and it wrote something else to the Word "normal" file. I was in a loop where I couldn't get Word to close. it kept asking if I wanted to do a save as. but then wouldn't save it as. (4) Our IT expert at work came in and we had to reboot the computer. (5) Most of the files I transferred were garbled and did not work on the Bookport..but opened in the PC. (6) I could transfer files from Internet Explorer to Bookport and everything worked fine. (7) I was able to open the Bookport directory in Windows Explorer. and create folders and move files. Please let me know your ideas! Your help is greatly appreciated! Bar The mission of a Toastmaster Club is to provide a mutually supportive and positive learning environment in which every member has the opportunity to develop communication and leadership skills, which in turn foster self-confidence and personal growth.