Try uninstalling and reinstalling the software. ----- Original Message ----- From: "Barbara" <bcorner@xxxxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Tuesday, March 08, 2005 7:05 PM Subject: [bookport] Transferring files > My computer does make the sound when I plug in the bookport and the > bookport > stops talking so I know it is connected. Sometimes I get a message that > an > unrecognized USB device is plugged in. > The Bookport software does not automatically load. > It worked fine last week..and I have tried 2 different cables, and 2 > different flash cards. I reformated the original flash card and I still > cannot get the computer to send files to Bookport. It is not recognized > in > Windows Explorer. > What happened? > . > > >