You must first download the book to your hard drive and then unpack it with the BookShare Unpack utility. Once that is all done, you can connect the BookPort and the transfer software will automatically pop up and you use it to transfer the files/books to your BookPort. HTH Annette -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of lyle fran Sent: Saturday, August 19, 2006 8:06 AM To: bookport Subject: *****SPAM***** [bookport] DOWNLOADING A BOOK I AM TRY TO DOWNLOAD A BOOK FROM BOOKSHARE.ORG AND EVERYTHING IS GOING WELL UNTIL I GET TO WHERE DO YOU WANT THE BOOK. IT GIVES ME A ADDRESS OF C:PROGRAM SETTINGMYDOCUMENT. I AM TRYING TO PUT THE BOOK INTO THE BOOKPORT. THANK YOU FOR ANY HELP. FRAN