Rob, Last week we traded e-mails about a problem I was having with the BP Transfer program not automatically launching when the BP was connected. Just FYI, I want to let you know the problem is now fixed. I had been having some problems with pop-up ads and SpyWare on my desktop (since I recently took over this PC from my teenage son who now has a new laptop!). Although I cleaned the system every day with AdAware, Spybot, Microsoft's beta anti-spyware program, and Norton anti-virus, I kept on getting these nuisances and more junk every day. Finally, I decided to bite the bullet and re-install Windows and all of my other apps from scratch. Now, everything works fine! The moral: Never take over a computer once run by a teenager! Thanks for your help. -- Pete