[bookport] Re: Problem with new bookport.
- From: "Kotler/McCarthy Marv/Josie" <mjslipp@xxxxxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 27 Sep 2005 23:12:02 -0700
This problem occurs after the 2 key is pressed. My old book port is on its
way back for repair.
----- Original Message -----
From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, September 27, 2005 5:30 AM
Subject: [bookport] Re: Problem with new bookport.
> Marvin:
>
> Can you be more specific about this? When you say it stops in the
> middle, is it with the press of the 2 key and then it locks up, or is it
> while in Reading mode?
>
> Since you have 2 Book Ports, you might want to try a different card in
> that unit, just to rule out any problems there. You might want to
> re0-format the card in the current Book Port and see what that does.
>
>
>
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY 40206
>
> PHONE: 1-800-223-1839, Ext. 307
>
>
> >>> mjslipp@xxxxxxxxxxxxxx 09/27/05 02:07AM >>>
> Good evening, folks. I just received a new bookport and I am having a
> problem with it. First, I am running windows me. The problem is that
> when the unit stops reading in the middle of something instead of saying
> TTS lockup or some such, it says nothing. There are no beeps, either.
> When my old bookport did this, I could just use 2+b and continue
> reading. With my new one, the reset does not work. I have to take a
> battery out in order for it to reset itself. Or at least the reset has
> not worked, yet. If anyone has any suggestions on something else I can
> try when the unit locks up, I would appreciate hearing them.
> Marvin Kotler
>
>
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