HI all, My book Port is now here! We got it hooked up to the USB, and it wanted to update, so I let it. It updated the software first and then wanted to reboot. Then I got an error that said I needed to have the firmware update. It didn't seem to be updating at first. I thought that Norton Internet Security would not be the culprit because I had already told it to always allow when it did the transfer update, but sure enough, there it was to pester me again. So I allowed it again and the update downloaded without a hitch. It was a neat thing how it updated and then you disconnected it to have it do the updating. I then downloaded a book from Bookshare and transferred it and an MP3. both sounded good. I wasn't sure how I'd like reading with Doubletalk speech, but I found it to be very clear. I find for some reason, that the speech on the Book Port is much clearer than it was when I used the Roadrunner bible. Also, it is very responsive with key presses, which is very nice, and you don't have to press them down so hard like you did with the Roadrunner. Anyway, just some impressions, and I am so excited. It's here! The UPS guy came with two packages. We were expecting one, and my husband, Merv, hesitated about the other one so I knew it must be it. He likes that suspense kind of thing. Anyway, I hope everyone else who is waiting will get their Book Ports very soon. I ordered mine online, so maybe that's how I got the UPS option.