I suppose you could do it on line, but I used their phone line. They told me to allow sharing on my drive and they took over the keyboard from their side and installed the fix. Very straight forward. There was only about a 4 minute wait on the phone line. Rick _____ From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of matthew Sent: Saturday, October 21, 2006 4:17 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: IE7 and audible What kind of help line is it? How do you get oit? Matthew _____ From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Foxtrot Sent: Friday, October 20, 2006 7:59 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] IE7 and audible Audible download manager is not compatible with IE7. Audible will install an upgrade for you through their phone help line. Rick __________ NOD32 1.1821 (20061021) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.408 / Virus Database: 268.13.9/490 - Release Date: 10/20/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.408 / Virus Database: 268.13.9/490 - Release Date: 10/20/2006