Hi Carin: I think part of the problem is an order of sequencing, here. Instead of putting in the CD first, try hooking up the Book Port first, then put in the CD. That way, if you want to open another file or folder you can. Just reverse those steps. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> headrick2001@xxxxxxxxxx 05/06/08 12:02PM >>> But say you don't have the book Port hooked up. You put the CD in. You hook up the book Port. Crash bang boom! The process starts before you have a chance to specify anything. Carin ----- Original Message ----- From: Robert Clark To: bookport@xxxxxxxxxxxxx Sent: Tuesday, May 06, 2008 11:36 AM Subject: [bookport] Re: I appear to be bookport's either most ineptorpeskiest customer Carin, When transferring files, the BP needs battery power for the flash card. No juice, no go. Make sure you have good batteries. Also, when you are in the Transfer tool, you specify the destination folder on the BP. If there is not one, you create the folder. Its all in the manual. *---* *---* *---* *---* *---* By all means, marry. If you get a good wife, you'll become happy; if you get a bad one, you'll become a philosopher. --Socrates Robert & Dreamer Doll ke7nwn Newport, Oregon N24C 8/2000 Hookup rclark0276@xxxxxxxxxxx http://webpages.charter.net/dog_guide/