[bookport] Re: Help Needed With Book Port Firmware
- From: Pamela Rader <prader@xxxxxxx>
- To: "'bookport@xxxxxxxxxxxxx'" <bookport@xxxxxxxxxxxxx>
- Date: Wed, 10 Nov 2010 13:46:19 -0500
Hi Monica:
Depending on when the unit was manufactured, your firmware version may vary.
If you have either 2.3.0 or 2.4.0 it is up-to-date. If your number is lower
than that, you should still be able to update the firmware. The automatic
updating is probably software. You can still check the firmware by doing the
following:
1. Be sure to have fresh batteries in the unit.
2. Connect the Book Port to the PC.
3. Go to Options and select the Advanced tab.
4. Tab down to web updates firmware and select that.
This will check for availability of firmware with what you have and let you
know what is available.
Lastly, be sure that the root of the compact flash doesn't have too many
directories on it and that you hav sufficient room.
Please let me know if you have any problems doing this.
Pamela Rader
APH Product Support
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On
Behalf Of Monica Willyard
Sent: Wednesday, November 10, 2010 1:19 PM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Help Needed With Book Port Firmware
Hello. I just bought a used Book Port, and the previous owner told me
he didn't keep the unit updated over time. Will you please tell me
what version number I should be hearing if my unit is up to date?
Also, if I need it, is there a way to download the latest firmware for
the unit? When my Book Port transfer utility loads, it checks for
updates but doesn't find any. I'm asking these questions because I
know that the update process had stopped working awhile ago, and I
dimly remember that people had to do a manual download from the APH
site.
Thanks for any help you can provide.
--
Monica Willyard
Visit my GoodReads book shelf at http://www.goodreads.com/plumlipstick
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