Thanks It worked. Note: I had to reboot to fully turn off a file bbl.exe before deleting it and the folder even the screen did not show Bookport running. Everything is working fine now. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of ROB MEREDITH Sent: Monday, May 08, 2006 1:05 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: ---------------------------FFAPHTXT: FILTER NOT SUPPORTEDFOR NON-APH SOFTWARE Don: Uninstall Book Port Transfer entirely. That is, use the Uninstall option, and delete the Book Port Transfer folder under Program Files\APH. Download www.aph.org/tech/bp_setup.exe and run it. Things should be good to go. Rob Meredith >>> "Queen Family" <queens@xxxxxxxxxxx> 05/06/06 05:01PM >>> My computer guru removed my Bookport Transfer software while trying to solve an Internet Explorer problem. My wife and I have two bookports. Unfortunately the installation software on the CD from the newer BPwas damaged. I installed an old version from an old CD at my wife's work. I did have some problem with installation in choosing the default path but did succeed. The problem is whenever I try to send either an Audible or Text file from the transfer list to either of our two bookports, we get the FFAPHTXT: filter message shown above. I checked with Audible customer support and both Bookports are clear. I see the most recent non-beta software version was loaded at time of the installation. What is the problem? Queen Family queens@xxxxxxxxxxx -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.392 / Virus Database: 268.5.5/334 - Release Date: 5/8/2006