Just delete that item from device manager and plug the Book Port in again. The drivers you need are already included in Windows. >>> DonnaP@xxxxxxxxxxxxxxx Friday, April 22, 2005 11:15:17 AM >>> I am running Windows 2000. I downloaded the software from the website and loaded it. When I plug in the Book port Windows starts to load the driver but then says something about the driver not being correct. When I look in the device manager I have a 'USB Device' that has an yellow ! on it. Does anyone know how to get a driver or something. Thank you, Donna