Try reloading the firmware. If you don't have a firmware build handy, Larry or one of the other good folks from APH will almost certainly give you instructions and a link. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Paula Mack Sent: Friday, December 17, 2004 8:44 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Dead Bookport: anything I can try Hi listers, I am having a serious problem with my Bookport. I just bought it in either March or April, but I can't seem to revive it. Here is what is going on. Last night I was reading, and it said something about the buffer, but then kept on reading. When I turned it off, I didn't think much about it. However, when I tried to start it again, I kept getting this message, "FS card fail; file initialization failed. I tried removing and then replacing the battery. I tried formatting the flash card, putting everything on it again, even tried another flash card. Then, I tried to reset the Bookport with the 2 & B button. It gives the same error, and sometimes also says "memory corrupted. I don't know what else to try and I use it for working with RFB&D books here at work as well as for recreation, and I am going to hold things up here at work if I have to wait for RFB to send cassettes. Needless to say, i am a nervous wreck at this point I will be glad to call and talk to someone as well, but I thought I'd put the problem out on the list just in case there was something that I hadn't thought of. The thing is so new I can't understand it, but I do use it a lot. At this point, I'd be glad to buy a new one rather than wait six weeks to get mine fixed. Thanks for listening, and sorry for the harried tone of this email. Paula..