Hi shanda, What you need to do, is with the book port plugged in, go in to device manager and remove that mp3 player entry. Then unplug the book port and reboot. Then plug in the book port and the transfer software should then see it. If we need to talk, send me a phone number off list and I will call you. Robert Carter On Sat, 14 Apr 2007 20:44:07 -0400, Shanda wrote: >Hi all, >Robert, I have never used this on this computer before. I had not >thought >to check and see if it showed up as an MP3 player which seems to be >exactly >what it is doing to the effect it is listed under device manager as >such--which would explain why I didn't see that since I hadn't even >thought >it would do that... >I reassigned the drive letter because I feared that the network and a >possible conflict might be a problem... >And as the saying goes, for "grins and giggles" I will try a friend's >laptop Monday. >So we're getting somewhere maybe with this MP3 player thing... Anything > >else? <grin> I really hope so. >Thanks, >Shanda >