[bookport] BP dead after beta upgrade
- From: Peter Rand <peter.rand@xxxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Thu, 27 Jan 2005 18:55:54 +0100
Hi Rob,
I am unable to revive the Book Port - it seems well and truly dead :-(.
Fortunately, however, the 2GB Sandisk card seems fine, so I don't think
the CF card had anything to do with the failure.
Rats, I really wanted to check out the Book Port's new note-taker feature.
Peter
ROB MEREDITH wrote:
>Peter:
>
>I don't know what caused the failure (if the Book Port has truely failed.) =
>Anything else would be speculation at this point.
>
>Rob Meredith
>
>
>
>>>>peter.rand@xxxxxxxxxxxx 01/27/05 10:29AM >>>
>>>>
>>>>
>Hi Rob,=20
>
>I will try your advice first thing when I get home after work, although =
>I=20
>think I tried it already this morning. I'll also do a chkdsk on the =
>Card=20
>using an external card reader, to see if there are any problems there.=20
>
>In your opinion, what could have caused such a dramatic failure of the =
>Book=20
>Port? I've downloaded and installed firmware several times in the past, =
>and=20
>that has always gone pretty smoothly. Plus, the card is a brand-new 2GB=20
>Sandisk that people on this list have highly recommended. On the other =
>hand,=20
>2 Kingston 1GB cards have previously become corrupted in my Book Port. =
>I=20
>thought the cards were to blame, but now I'm thinking the Book Port =
>itself=20
>might be having problems, as Larry suggested once.=20
>
>Peter=20
>
>ROB MEREDITH writes:=20
>
>
>
>>Peter:=20
>>=20
>>Try removing the batteries and the flash card. Leave the flash card out
>>and reinsert the batteries. If nothing happens, and the batteries are=20
>>good, the unit has to be sent back to APH. Pamela can help you with
>>details regarding returning the unit for repair.=20
>>=20
>>Rob Meredith=20
>>=20
>>
>>
>>>>>peter.rand@xxxxxxxxxxxx 01/27/05 03:59AM >>>
>>>>>
>>>>>
>>Hi Larry/Rob,=3D20=20
>>=20
>>When I connected to the Internet this morning, the Book Port informed =
>>
>>
>=3D
>
>
>>me=3D20
>>that a new firmware was available, and I instructed the program to =3D
>>proceed=3D20
>>with the upgrade from firmware version x.05 to x.10. Afterwards, I=3D20
>>disconnected the Book Port to allow the firmware to be installed.=3D20=20=
>>
>>
>
>
>
>>=20
>>A few minutes later I connected to the Internet again, and the Book =3D
>>Port=3D20
>>informed me that I still had old firmware version x.05 installed, and =
>>
>>
>=3D
>
>
>>asked=3D20
>>if I wanted to download version x.10. I said yes, and the firmware =
>>
>>
>was=3D20
>
>
>>installed again. Afterwards, I disconnected the Book Port to allow =
>>
>>
>the=3D20
>
>
>>firmware to be installed.=3D20=20
>>=20
>>Since that point the Book Port appears to be completely dead. It does =
>>
>>
>=3D
>
>
>>not=3D20
>>respond to any of the buttons, and when I connect it to my computer I =
>>
>>
>=3D
>
>
>>get=3D20
>>the message "USB device not working properly", or something like that. =
>>
>>
>=3D
>
>
>>I=3D20
>>tried to reset the Book Port by pressing 2+B and by removing the =3D
>>batteries=3D20
>>for 30 minutes, but neither attempt succeeded in reviving the Book =3D
>>Port,=3D20
>>which remains unresponsive.=3D20=20
>>=20
>>What would you recommend I do now? I'm really eager to check out the =3D
>>new=3D20
>>features.=3D20=20
>>=20
>>Thanks,=3D20=20
>>=20
>>Peter=3D20
>>
>>
>=20
>
>
>
>
>
>
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