[bookport] Re: BP 2 Being up front
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 09 Nov 2007 12:33:46 -0500
Hi Rick and others:
I'm not Keith, Because since there was so much trouble with talking about the
Book Port 2 prematurely, it was decided within customer service to adopt the
pollicy of saying it has been put on hold indefinitely, until further notice
and not give a date. Since posting that statement to the list several weeks
ago, some of you have still tried to pinpoint a date and others have posted
saying they've heard it could be a year or 2. We discussed this thoroughly and
decided not to give a time estimate, which is what I've done. Now, here we are
all again. If we say it'll be a year and then it's not, you'll get upset. If
we say 1 year and it's 2, then you'll get upset. This was exactly why we
thought it better to say "indefinitely" or "put on hold."
From the statement:
APH has been working on the successor to Book Port, dubbed Book Port II, for
several months. Unfortunately, hardware problems with one of the suppliers has
put an unavoidable delay in the process.
We now expect that Book Port II will not be available in the near future. It is
difficult to predict with any accuracy when the newly redesigned device will
reach the marketplace.
APH will do everything in its power to reduce this time to market, but we want
to be honest with our customers and allow them to make plans.
Hmmmm.
I don't know what more I can do? I don't know what more I can say!
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> rickharmon@xxxxxxxxxxxxx 11/09/07 12:14PM >>>
Keith,
I can live with that and completely understand your situation there. My
question then is why is anyone at APH telling the public the product is
shelved permanently? If you say it's not then I believe you. I'd just like
to know why there is a difference in what we are being told from APH itself?
Thanks,
Rick
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----- Original Message -----
From: "KEITH CREASY" <KCREASY@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Friday, November 09, 2007 12:10 PM
Subject: [bookport] Re: BP 2 Being up front
No one can promise you that there will be a Bookport II. I can only say that
planning and development is still going on and that the delay in the BP2 had
nothing at all to do with any other product (such as the Stream).
If I were to tell you that it would be a reality in nine months and
something bad happened then you'd just be disappointed and perhaps angry
with me.
It is always true with computer technology that better, faster, smarter
machines will be developed and if you are always waiting for something
better then you'll wait forever. You just have to decide how important being
able to play NLS books right now is.
NLS still has plans to distribute a player to it's patrons at no cost. Who
knows what it will be like exactly or if it will be better than other
products but it is something that is coming.
Other manufacturers also have plans to play NLS books and NLS has a path to
get those players up and going.
If you want an NLS player now then the Stream is the only choice, if you
think you might do better by waiting or don't think it is so important to
play NLS books immediately then something better may come along, but there
are no promises and I'd take any companies advanced announcements about
products with the caveat that plans are plans and sometimes don't work out.
Regards,
Keith
>>> lana5@xxxxxxxxxxx 11/09/07 11:48AM >>>
If there isn't going to be a bp 2, then, ok, but admit it. If they really
are going for a better product, then good for them, and we can wait a while,
but Please, one way or the other!
----- Original Message -----
From: "Sandy Licht" <slicht@xxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Thursday, November 08, 2007 2:34 PM
Subject: [bookport] Re: BP 2 dead and buried
> Rick, I mean no offense here. I want to make that clear from the start.
> If someone has a problem with what I say, I am sorry. Life is too short
> to let a post such as this offend you.
>
> I spoke with a guy who spoke with a guy who spoke with a guy who spoke to
> someone who spoke with Larry... or was it with someone else from APH? I
> don't remember... If the APH staff tells us this, then we can believe it
> is true. Otherwise, wait! Does anyone remember the old party game
> called, Gossip? Unless you absolutely have hard evidence, never rely on
> third hand information. You will save yourselves an awful lot of
> sleepless nights.
>
> Even if this information is true, I am thankful for the Bookport I have.
> I am sorry for those of you who sold yours, but my parents always told me,
> "Don't count your chickens before they hatch." This is still wise advice
> no matter how old-fashioned it sounds.
>
> Larry Keith, or Pamela will have to tell me they have given up on the
> development of the BP2 before I believe it. And if they do, I don't
> intend to stop living!
>
> At 04:03 PM 11/8/2007 -0500, you wrote:
>>I Just spoke with a guy on the phone today that spoke with a guy at APH in
>>customer relations that stated the BP 2 was shelved permanently and
>>perhaps
>>in a year or more they might come out with a new device. He stated that
>>the
>>Victor stream pretty much beat APH to the street and they couldn't catch
>>up
>>with it.
>>
>>So there you go BP 2 fans. I guess it's time to go get a stream. That's
>>my
>>plan here.
>>
>>I'm sad that APH couldn't get the BP 2 out and more sad they tried to keep
>>it under wraps even when they knew it would never see the light of day.
>>
>>Rick
>
> Sandy Licht
> Jeremiah 29:11 - 14.
> For I know the plans I have for you," declares the LORD, "plans to prosper
> you and not to harm you, plans to give you hope and a future. Then you
> will call upon me and come and pray to me, and I will listen to you. You
> will seek me and find me when you seek me with all your heart. I will be
> found by you," declares the LORD, "and will bring you back from captivity.
>
>
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> This message was checked by NOD32 antivirus system.
> http://www.eset.com
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>
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