Considering that I bought the TV from Amazon that could have proven to be a
mighty, mighty, long walk back to whatever warehouse shipped it. <grin>
I never thought of unplugging the TV because, to be honest, I am very new to
the concept of smart TVs. Lately, most TV that I watch on my own has been on my
iPhone through various apps and when my wife and I watch TV together we usually
did a lot of it from her tablet. Smart TVS are a very new thing for me. As an
aside, if I chose to buy one running straight Android I could have installed
Eloquence on it, which would have been very nifty. However, the Fire TV likely
can't work with voices not offered by Amazon.
David Goldfield, Assistive Technology Specialist
WWW.David-Goldfield.Com<http://WWW.David-Goldfield.Com>
On 12/30/2018 7:37 PM, jhii926@xxxxxxxxx<mailto:jhii926@xxxxxxxxx> wrote:
No no David, you were suppose to take the entire tv and walk it back to the
store.(yes, walk.)
Why start small when you can start big? Isn’t it tru what they say? Start big
or go home oh wait you were already home…
Ok sorry had too!
From:
blind-philly-comp-bounce@xxxxxxxxxxxxx<mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx>
<blind-philly-comp-bounce@xxxxxxxxxxxxx><mailto:blind-philly-comp-bounce@xxxxxxxxxxxxx>
On Behalf Of David Goldfield
Sent: Sunday, December 30, 2018 4:10 PM
To: blind-philly-comp@xxxxxxxxxxxxx<mailto:blind-philly-comp@xxxxxxxxxxxxx>
Subject: [blind-philly-comp] Re: Odd Issue With Toshiba Fire TV Not Seeing
Wireless Network
Thanks, Ernie.
As problems go the Fire TV not being able to see my network was a small hiccup
which only inconvenienced me for about a half an hour before I realized that
unplugging the TV and plugging it back again fixed the issue. Sometimes it's
the small solutions which work the best. <grin>
Happy New Year to you, as well.
David Goldfield, Assistive Technology Specialist
WWW.David-Goldfield.Com<https://nam03.safelinks.protection.outlook.com/?url=http%3A%2F%2FWWW.David-Goldfield.Com&data=02%7C01%7C%7C294197553bbc4aebd70608d66eb8362b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636818134786229387&sdata=XjKMq386XUuuf9r1jKmSdFMaLIbbXfJT0w9cE5eLRNo%3D&reserved=0>
On 12/29/2018 9:02 AM, ecollege1@xxxxxxxxxxx<mailto:ecollege1@xxxxxxxxxxx>
wrote:
No Dave, I can’t say that I have experienced
something like this. Yet, this is a heck of a way to end the year, so happy new
year to both you and your wife.
From: David Goldfield
Sent: Friday, December 28, 2018 11:31 PM
To: blind-philly-comp@xxxxxxxxxxxxx<mailto:blind-philly-comp@xxxxxxxxxxxxx>
Subject: [blind-philly-comp] Odd Issue With Toshiba Fire TV Not Seeing Wireless
Network
Hi.
We recently bought a Toshiba TV with the Fire TV software preinstalled as part
of a Black Friday deal. Initially, the setup went smoothly and we had no
difficulty in connecting the Fire TV to our wireless network. Performance went
smoothly until this afternoon. We had a Comcast installer setting up a second
security camera for us and I now believe that this event is a coincidence with
what I'm about to describe.
After the installer left our home my wife and I turned on the TV, only to get a
message that it had lost its Internet connection. Initially, my phone indicated
that there was a connection to the network but it was unable to retrieve mail.
My wife also had some difficulty in going online but turning her phone's Wifi
off and then back on seemed to solve the problem for her. I did the same thing,
toggling Wifi off and then on again and my iPhone was able to connect with no
issues. This tells me that there was something going on with our wireless
network but whatever it was seemed to have resolved itself. However, the TV was
not able to connect and even scanning for nearby networks showed no networks in
the list, including ours. Puzzled, I decided to reset the router. After waiting
for it to reboot the TV still saw no networks. I then turned the TV off and
back on again. Still, rescanning for nearby networks produced no results. It
was as though the temporary hiccup with our network plunged the TV into a sort
of no man's land and it seemed as though there was nothing I could do to
convince the TV that the network actually was broadcasting and could be
accessed. I actually wondered if the TV had some sort of airplane mode that I
might have inadvertently triggered, which is a very silly thought considering
that nobody in their right mind would lug a Toshiba TV onto an airplane with
the hope of actually watching content during a plane flight. But I digress. Now
I was very confused. The TV is connected wirelessly and not via an ethernet
cable and the installer did not do anything to the router itself, except for
pairing the camera. The TV was able to connect to Comcast's signal via the
cable connection but it was unable to find any available networks. I called
Amazon, who advised me to unplug the TV as well as the router for about a
minute. I did this and, thankfully, the TV not only saw the network but
connected to it automatically with no additional prompting. I was both relieved
and a little embarrassed. I've been troubleshooting and supporting technology
for over 25 years and I never thought to unplug the TV and plug it back in
again. You know the old joke, "did you turn it off and then back on again?"
Well, while I did turn the TV off and then on again it didn't occur to me to
unplug and plug it back in, which caused the TV to go through a kind of soft
reset. Just wondering if any of you have experienced a similar issue with any
of the smart TVs you may have used.
--
David Goldfield, Assistive Technology Specialist Feel free to visit my Web site
WWW.DavidGoldfield.Info<https://nam03.safelinks.protection.outlook.com/?url=http%3A%2F%2FWWW.DavidGoldfield.Info&data=02%7C01%7C%7C294197553bbc4aebd70608d66eb8362b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636818134786229387&sdata=etNtvw8RCADe9Kvmcs4Nay0rGXG5LCLyRAvtk%2BSqEYo%3D&reserved=0>
