I have been on the www.bellsouth.com site, and tried to contact them. Their contact method demanded I enter a zip code, and the first 3 digits of my telephone number. I left them blank, but the form processing monitor on the site would not let this happen. It seems bellsouth do not expect anyone from outside U.S.A. to want to contact them. *** Good day, Paul, I am truly sorry for the hassle you are having with my server. I've been with them since 2001 when I got my first computer; and, as I said, I've had no problems with Bellsouth's service. If they asked for zip code and first three digits of phone number, they may have been wishing mine to verify whom you were contacting. My zip code and first three numbers for phone are: zip: 30013 phone 770-929-1533 Let is hope this may solve the situation. As I mentioned, I've been corresponding with Rebecca living in Wales; and we've had no problems there. Hugh