Hi Debra, Technically, we volunteers aren't supposed to send books to one another. What you could do though is write to volunteer@xxxxxxxxxxxxx and tell Marissa about the trouble you're having. If necessary, you could probably send the book to her by e-mail, and she could get it uploaded for you. I'm sorry if you mentioned it before, but I don't remember--what kind of problem are you having? Is there a particular error message you keep getting? Maybe we can help you sort it out. Hth, Kellie