I'm copying Gabby's note to the list ( thank you, gabby I appreciate your
response because it's informative and she was kind enough to reply to my
email.
But Gabby, the reminders don't do us any good if the renewal link isn't
available; I appreciate getting the reminder but there's nothing I can do
about renewing my books; Not until I get a notice that my books have
expired can I do anything and then what I have to do is go to the
checkout list and get the magain before someone else gets them.
Cindy
On Wed, Aug 16, 2017 at 12:59 PM, Volunteering <volunteer@xxxxxxxxxxxxx>
wrote:
Hi Cindy,
I apologize for the frustration this has caused, our email reminders are
meant to be helpful not annoying. The reason we send the emails in advance
is so that our volunteers have time to renew the book, or finish proofing
it if they're close. We want to give our volunteers ample time to renew,
even if they don't check their email everyday.
I'll pass along your suggestion that the renewal link be available earlier
and see if there's anything we can do about. If you have any other
questions or concerns, please let me know.
Best, Gabby
--------------- Original Message --------------- From: Cindy Rosenthal [
grandcyn77@xxxxxxxxx] Sent: 8/13/2017 7:58 PM To: volunteer@xxxxxxxxxxxxx
Cc: bksvol-discuss@xxxxxxxxxxxxx Subject: renewal link unavailable
It's very annoying to receive a notice that my books are about to expire
when the expiration date is some days away and the renewal link is
unavailable. MyMarion Chesney books aren't due to expire until Aug. 16 and
there is no renewal link — just check in, reject or release. I looked again
today ( as I had several days ago. (Madeleine or whoever (I thought
Madeleine was on vacation or had gone to a new job, but the address Ann
gave me was this one). Perhaps someone could renew teh Marikon Chesney
books for me so I can continue to eork on them since I have teh print books.
Cindy
— I
