[bksvol-discuss] Re: downloading books
- From: "Sue Stevens" <siss52@xxxxxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Thu, 16 May 2013 20:51:31 -0500
Hi Allison,
Thanks, that does help. I do press alt with n after pressing the download
button, but maybe this morning I wasn’t doing it quick enough.
I agree that is unlikely to be a Bookshare problem. Jaws has taken away some
very helpful features. The later versions don’t give as much info as earlier
versions did. Thanks for sharing this tip!!
Sue S.
From: Allison Hilliker
Sent: Thursday, May 16, 2013 6:16 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: downloading books
Hi,
Okay. What seems to happen is that when one presses the download button in
Internet Explorer, a notification dialogue box pops up. Unfortunately, JAWS
doesn’t always alert the user that this box has arrived and that we need to
interact with it in order to download. I think JAWS used to tell us, but for
some reason it doesn’t anymore. So when we press the download button it appears
to us that nothing is happening. What I do then is after pressing the download
button I press alt n. The alt n command takes the JAWS focus to a notification
dialogue box. Then you can tab through the dialogue box like any other box. The
only other trick to this box is that it’s best to use the save as button and
not the save split button, but the save as button sometimes hides. If you tab
to the save split button and press the down arrow, the save as button appears
and you can press space or enter on it. If it doesn’t appear, then I tab
forward a few times away from the save split button and then shift tab back to
it. Then I am able to press the down arrow on the save split button in order to
get to the save as button. And for some reason that works. Why all these little
tips and tricks are necessary to download one little file I don’t know, but
that’s what works for me.
I admit that downloading this way is a bit annoying, but my guess is that it’s
either an Internet Explorer issue or a JAWS issue, not a Bookshare one. In my
opinion anyway.
Also, note that my instructions are related to my own experience with JAWS 14
and Internet Explorer 9. I haven’t tested these steps with any other
configurations so results may be different with other systems.
I hope this helps. Please let me know if it works for you.
Best,
Allison
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Stevens
Sent: Thursday, May 16, 2013 3:49 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: downloading books
Hi Allison,
Yes, I do have Jaws and Internet Explorer, and would be interested in your
solution in case it happens again. For now, it seems to have solved itself. But
I think a lot of people would be interested in howo you solved the problem.
Sue S.
From: Allison Hilliker
Sent: Thursday, May 16, 2013 3:24 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: downloading books
Hi Sue,
I have a guess, but it’s just a guess. Do you use JAWS and Internet Explorer? I
had some trouble downloading with this combination the other day and was able
to solve it, but if that’s not the tools you use then I won’t bore you with the
details of the solution. So let us know a little more about your software and
maybe we can help you out.
Best,
Allison
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Stevens
Sent: Thursday, May 16, 2013 7:20 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] downloading books
Hi all,
Sorry for the off topic, but is anyone having trouble downloading books to read
from the Bookshare website? I wrote to support but they are slow responding. I
am able to download BRF files from the BARD site, so I don’t think it is my
problem.
Thanks,
Sue S.
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