Hi, Ernie. I tend to agree with you, so if you're over-enthusiastic, I guess we both are. <smile> Good luck on that mammoth you're trying to upload, by the way. I'm on DSL but have never tried a huge book like that back when I was validating, and given all the problems others have had with it, until I know the problem has been fixed, whatever it is, if I decide to validate again, I probably still won't try that huge of a book! <smile> Take care. Julie Morales Life is a gift from God. What we do with it is our gift to Him. ----- Original Message ----- From: k4zq To: bksvol-discuss@xxxxxxxxxxxxx Sent: Tuesday, March 14, 2006 1:43 PM Subject: [bksvol-discuss] Who we are I might be over enthusiastic, but seems to me that we are a great orginazation which allows blind and print disabled people to help themselves in a way no other book provider does. Think of it! We can scan, validate, and upload additions to the collection at will. One can't do that at RFB&D, or nls, or the braille bookstore, or Amazon, or Shop.com, etc. Think you get the point. Glitches and re-staffing happen in every organization. It's called growth. The more an organization learns about itself, the better it becomes. So keep the faith. As for you guys who are computer literate, a special thanks for all you do. Personally, I am an idiot, but mebe anybody can learn? Peace, Ernie