[bksvol-discuss] Re: Uploading Books:

  • From: "Estelnalissi" <airadil@xxxxxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Mon, 1 Apr 2019 23:11:59 -0400

Dear Amanda,

There is a place with a plus sign and the word contributor but I'm passing it and not clicking on it. The tools continue to label the book A Cloak and Dagger series which I continue to change to Garth Ryland Mystery. All seems fine but clicking on the next box returns me to the top of page 2 with my changes in tact.

I have 3 books to check in now and can't free up my queue to take the next books being put on the check out page for me. I'll be so happy when I can check in books again.

Oh, and Evan, who submits books he's scanned, isn't having any trouble submitting his work.

Thanks for not giving up on the problem.

Always with love,

Lissi

-----Original Message----- From: Amanda Brown
Sent: Monday, April 01, 2019 5:32 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Uploading Books:

Hi all,

I'm sorry about that, so much more helpful. Thank you, Deborah!

Best,

Amanda
community@xxxxxxxxxxxxx


-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx <bksvol-discuss-bounce@xxxxxxxxxxxxx> On Behalf Of Deborah Murray
Sent: Monday, April 1, 2019 2:21 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Uploading Books:

Hi Amanda,

Just so you're giving instructions for more than the sighter volunteers, the "trashcan icon" (which we can't see) is actually a link that says "remove contributor".

Deborah



-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Amanda Brown
Sent: Monday, April 1, 2019 3:53 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Uploading Books:

Hi all,

I apologize for the delay in getting this issue sorted out. We are investigating on our end and I'll send an update as soon as I know more. The form moves on from "Step 2: General Book Information" to Step 3 for me unless I leave off one of the required fields (Title and Author), but this is the only way I can recreate the error so far. Engineering is looking into this for us, so hopefully there will be better info for you soon!

Do you know if the "Add Contributor" button is being accidentally selected?
If this gets opened up, the form will not move forward unless a contributor is entered or the trash can icon is selected to delete that field. We may be seeing this issue elsewhere, so want to see if this might be causing the issues for check in as well.

Thank you!

Amanda
community@xxxxxxxxxxxxx


-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
<bksvol-discuss-bounce@xxxxxxxxxxxxx> On Behalf Of Dolores Dean
Sent: Monday, April 1, 2019 12:29 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Uploading Books:

Can anyone tell me what is being done about uploading the books we want to check in. I have two books ready for approval and I'm working on a third.
This continues to be very strange. There doesn't seem to be any way to move past step two. Thank you all.

Sister Dolores
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