To just follow up to the list on the conversation we were having last week... I received an email reply today to my offer to convert .ARK files to RTF format. John Glass replied, after conferring with Gustavo... June 13, John Glass wrote... Hello Rik, Thank you very much for your offer to convert files for us. Unfortunately, at this time our system doesn't have a way to handle resubmitting files in a different format, so that they can be validated. If you release the book back to step 1, it will be in the originally submitted format. We may be able to implement a way of handling this in the future. Thanks again! John Glass Customer Support Manager, Bookshare To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.