[bksvol-discuss] Re-Committed Volunteer Needs Help

  • From: Kelly Pierce <kkellyp@xxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Fri, 9 Dec 2011 12:32:40 -0600

Dear Bookshare volunteers,

Greetings from Chicago! I have been a member of Bookshare shortly
after it got started and submitted some of my book scans then.  I
stopped submitting books a couple years later. I recently began
submitting the books I have scanned for myself over the years and
discovered things seemed to have changed significantly with much
higher expectations of the scanned books.

I appreciate greatly this emphasis on creating a quality experience
for Bookshare readers.  Folks recognize that for information to be
useful it needs to be complete and accurate.  I have been reading many
Bookshare books lately and am much pleased to find consistent accuracy
and quality of the accessible text.  I have withdrawn my support from
Learning Ally because of the organization’s inattentiveness to
quality; the vast bulk of amateur podcasts have higher production
standards than their books.

I recently received a message saying a book I submitted was rejected.
I was asked to correct garbage text and format tables properly.  I
also changed many fractions from using the letter l to the number one.
 This is a cookbook.

The e-mail encouraged me to resubmit the book when the issues were
corrected.  However, it didn’t say how to do this.  Please help me
know what to do in this situation. When I went to upload the book
again, there was a warning saying that duplicate books should not be
submitted. Yet, there is a code for a better-scanned copy.

Unfortunately, I cannot claim I scanned this book again.  It is a
corrected copy.  The parts with colored text would likely yield the
same garbage characters if scanned again.  It seems silly that
Bookshare only wants re-scanned books rather than corrected books. If
a book has many fewer errors than before, why is it important for
Bookshare on how this higher quality performance was achieved?

I replied to the message, which came from support@xxxxxxxxxxxxx, with
some questions and attached the corrected copy of the book.  I also
sent the message to volunteer@xxxxxxxxxxxxx as instructed in the
message.  I have not heard back and I am not sure what to do about
this book or when other books might be rejected in the future.  Please
provide support and advice.

Also, I am currently using OpenBook 6 to scan books.  Do folks believe
this version produces inferior scanning results for today’s Bookshare
expectations compared to the current shipping version of this product?

Kelly
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