Hi Susan - Thanks for bringing these questions up. I'm glad to be able to address them here on the list. Volunteers of Bookshare with earned credits are eligible to donate their credits. At this time, Bookshare will handle credit donations manually, on a case by case basis. A volunteer wishing to donate his/her credits to a Bookshare member or would-be member, may send an email to the Volunteer Coordinator, with the amount they wish to donate, the name of the person/s they wish to donate to, and their reason for wanting to make the donation. These donation requests upon approval will then be carried out by the membership division, and a notification will be sent by the Volunteer Coordinator to the contributing volunteer. As time goes on we will modify the process and/or implement any additional measures or conditions necessary to ensure that the system of donating credits remains feasible for the organization. We are glad to be able to support this kind of generosity among our volunteer community and are, as always, grateful for the work you do, and the dedication with which you do it. All good things, Pavi Pavi Mehta Volunteer Coordinator, Bookshare Benetech 480 S. California Ave., Suite 201 Palo Alto, CA 94306-1609 USA Phone: +1 650 644-3459 pavim@xxxxxxxxxxxx www.benetech.org The Benetech Initiative - Technology Serving Humanity A Nonprofit Organization