Hi Gwen, Contact an adminstrator regarding this, Carrie Carnos, I had this problem with a couple of books of mine about three months ago, it is frustrating, but give them an email, and ask for help. Smile. It might be some thing to do with your file, might be Bookshare who knows. I know mine had to do with tables that had errors in them, I think. ----- Original Message ----- From: gwen tweedy To: bksvol-discuss@xxxxxxxxxxxxx Sent: Saturday, September 12, 2009 9:22 PM Subject: [bksvol-discuss] I need some help now I'm getting Disgusted This is the second time I have scanned this book, I thought maybe first I had a bad file so did it over put it in my desktop and went up to submit it, and it keeps saying please wait, your submission is being analyzed and it keeps putting back like you are g in the home page with the lalandmarks like it does when you first go into the page and it won't take my book!